Opening times & Appointment information
Patient Prospective Access to Notes November 2023
We are aware that part of the NHS England Future Vision is for all patients to have immediate access to their notes from 1st November 2023. We agree that this aim is ultimately a positive step in patient autonomy and engagement in their own care, however there are significant risks associated with a blanket policy
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Patient Prospective Access to Notes November 2023
We are aware that part of the NHS England Future Vision is for all patients to have immediate access to their notes from 1st November 2023. We agree that this aim is ultimately a positive step in patient autonomy and engagement in their own care, however there are significant risks associated with a blanket policy
FLU CLINIC INFORMATION 2023
The practice will be hosting the following flu clinics for all eligible patients: Date Time Location Cohort Saturday 7th October – Walk in clinic 08:30 – 11:30am & 13:00 – 16:00pm Cuckfield Medical Practice For patients with surnames beginning with A – L Saturday 21st October – Walk in clinic 08:30 – 11:30am &
LTC – Long Term Condition
ANNUAL FOLLOW UP INFORMATION We are looking to revamp our system for monitoring patients with long term conditions to try to reduce repeat appointments, multiple trips to the surgery and time spent chasing patients for reviews. In turn we hope this will free up appointments for other issues and improve everyone’s access to care. We
Referrals
Hospital referrals update 11th May 2021 We understand that many patients are concerned about the length of time it is currently taking within the NHS to obtain timely referrals into hospitals for clinics and or surgery. Covid-19 has affected waiting times for many services and are continually subject to change. Whilst your GPs and Nurses at Cuckfield Medical Practice are acutely aware of these issues, there is nothing that we or our staff can do in these…
Practice Information
Health Records, Summary Care Records & Online Access Information
What is your health record? Your health record contains all the clinical information about the care you receive. When you need medical assistance it is essential that clinicians can securely access your health record. This allows them to have the necessary information about your medical background to help them identify the best way to help
PPG (Patient Participation Group)
The PPG is a group of patients, carers and GP Practice staff who meet to discuss Practice issues and patient experiences to help improve the service. Due to the pandemic Cuckfield’s PPG became virtual but has recently relaunched meeting face to face and we are looking for new members to join. Our PPG is open
NHS App
The NHS App is a simple and secure way to access a range of NHS services on your phone or tablet. In just a few clicks, you can: Get health advice on a range of symptoms and conditions – you might even be able to send your GP a direct message, depending
Primary Care Networks (PCNs)
Cuckfield Medical Practice is part of a Primary Care Network, called Haywards Heath Villages, with Lindfield Surgery and Ouse Valley Practice. Together our PCN covers around 30,000 registered patients. We work collaboratively with our PCN member practices to provide some services to our patients. Our PCN has recently employed two Pharmacists, and a Social Prescriber
Clinics & Services
Drug and Alcohol Wellbeing Network
The Drug and Alcohol Wellbeing Network are part of the Change Grow Live initiative offering a free and confidential service run by a friendly and non-judgmental team that offer support for adults aged 25+ who want to make changes around drinking or drug taking. The support includes families and affected others. The service is free
Evening and Weekend Access to GP Appointments
Patients registered with a GP in Horsham and Mid Sussex can now access evening and weekend GP appointments. Patients can book evening and weekend appointments at one of our primary care hubs in the local area providing they have given consent to share their medical records with other medical services that are involved in their
Microsuction
Micro-suction and Ear Syringing We now offer a micro suction service at the practice. Patients who wish to receive micro suction must first book in with our senior HCA or Practice Nurse for a 10-minute ear check appointment. They will then assess your ears and depending on suitability – you will be booked in for
Antenatal Clinic
We are fortunate enough to have an excellent Midwifery service based at both Cuckfield and The Vale Practice run by our community midwifes Suzanne and Amy. The clinics are every Tuesday and Thursday. For any urgent queries related to pregnancy our Community Midwife may also be contacted via the Princess Royal Hospital telephone number 01444
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Chaperone
There are occasions when patients need to be examined by a doctor which may involve intimate examinations. It is sometimes necessary for another person to be present at these times to safeguard the doctor and the patient. This person is called a chaperone. A doctor will usually suggest a chaperone for these examinations, although you
Comments and Complaints
At the practice we appreciate both positive and negative feedback. If you have a concern and wish to make a complaint then please review our policy below which provides the information of how and whom to contact. We appreciate that there is a long wait for appointments and also to get through on the phone
GDPR (General Data Protection Regulation and Privacy)
Please see our privacy notices below for more information on how and why we hold your personal information and also information on how you can request access to that information. Fair Processing Notice Feb 2020 Privacy Notice Recruitment SAR Request for Access to Records May 2018 Patient Information Leaflet Fair Processing Notice 2018 – IAS
National Patient Opt out
The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with: Improving the quality and standards of care provided Research into the development of new treatments Preventing illness and diseases Monitoring safety Planning services This may