Comments and Complaints

At the practice we appreciate both positive and negative feedback. If you have a concern and wish to make a complaint then please review our policy below which provides the information of how and whom to contact.

We appreciate that there is a long wait for appointments and also to get through on the phone lines.  Please read this message to explain some of the challenges we are facing and how the practice is responding to them.

 A lot of the current pressure on our GP practice relates to the chronic underfunding to Primary Care services, and that situation is now coming to a head with GP practices nationally at breaking point.

I am sure any feedback about how the Primary Care service funding crisis is affecting you, would be gratefully received by Cuckfield MP Mims Davies. 

Mims Davies is the Conservative MP for Mid Sussex and has been an MP continuously since 7 May 2015.  

She currently holds the Government post of Parliamentary Under-Secretary (Department for Work and Pensions).

 Complaints Policy & Procedure April2015